Xcel Energy Bill Payment Information
Independent guide to help you understand Xcel Energy payment options for electric and gas bills
Xcel Energy Overview
Xcel Energy serves approximately 3.4 million electric customers and 1.9 million natural gas customers across eight states, including Colorado, Michigan, Minnesota, New Mexico, North Dakota, South Dakota, Texas, and Wisconsin. [citation:1]
Xcel Energy Payment Options
Xcel Energy offers multiple payment methods for customer convenience. Below is information about each option: [citation:4]
💻 Online Payment
No fee: Pay via checking account through MyAccount
With fee: Credit/debit cards via MyAccount or Kubra EZPay ($1.50 fee for residential, 2.2% for non-residential) [citation:4]
Mobile: Apple Pay & Google Pay accepted
📞 Phone Payment
Automated system: 800-895-4999
No fee: Checking/savings account payments
With fee: Credit/debit card payments ($1.50 residential fee) [citation:4]
Have your account number ready
🏢 In Person Payment
Pay Stations: Convenient locations available
Fee: $1.50 transaction fee per bill
Accepted: Cash or money order only [citation:4]
Bring your account number or bill stub
📬 Mail Payment
Address:
Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477 [citation:4]
Include payment stub from your monthly bill
Xcel Energy Phone Number
Customer Service & Payments
Automated phone system for one-time payments [citation:4]
Have your complete Xcel Energy account number ready
For checking/savings: Have routing transit number and account number
Step-by-Step: Online Bill Payment
- 1 Access MyAccount: Visit Xcel Energy website and log in to your MyAccount portal [citation:1]
- 2 Select Payment Method: Choose between checking account (no fee) or credit/debit card (fee applies) [citation:4]
- 3 Enter Payment Details: Input your account information and payment amount
- 4 Review & Submit: Verify all information is correct before submitting
- 5 Save Confirmation: Record confirmation number for your records
MyAccount Features
The Xcel Energy customer portal (MyAccount) offers: [citation:1]
- View billing and payment history (download and print)
- One-time payments
- Sign up for AutoPay and eBill
- View usage history and analysis
- Manage multiple premises under one account
- Home energy management tools
Important Payment Information
- Due Date: Bills are payable by the due date stated on your Xcel Energy bill [citation:2]
- Late Payment Charge: Unpaid balances over $10.00 are subject to late payment charges [citation:2]
- Processing Time: Allow 3-5 business days for mailed payments
- Confirmation: Always save payment confirmation numbers and receipts